What Is an Online Business Manager?
While being a business owner can be incredibly rewarding, it can also be challenging to maintain the daily operations of a company while trying to develop new, innovative ideas that increase top-line growth. An online business manager helps business owners reach their goals by ensuring the company's day-to-day tasks and operations are on track. If you're looking for a fast-paced job role that allows you to work from home, then you might be interested in learning about what an online business manager does.
In this article, we explore the basic job duties of an online business manage.
What is an online business manager?
An online business manager is a virtual support professional that helps organizations manage daily projects, processes and team members. They're in charge of maintaining the operations of the company by tracking key performance indicators (KPIs), establishing goals and measuring their progress. Online business managers work closely with the owner of the company to ensure they implement their strategy effectively. This allows the owner to focus on top-line growth and new business opportunities, while the online business manager focuses on more administrative tasks.
What does an online business manager do?
An online business manager's main goal is to ensure their team completes their daily tasks correctly and on time. While an online business manager's job duties may vary from one day to the next, there are some tasks you can expect to perform in this position. Some common responsibilities for online business managers include:
Managing projects: Online business managers are often in charge of launching, implementing and overseeing new virtual projects. Examples can include website upgrades, membership portals and marketing initiatives.
Overseeing operations: As an online business manager, overseeing basic business operations may be a critical part of your job. Some of the systems you may manage include invoicing and maintaining client relationships.
Tracking metrics: Online business managers identify which KPIs are the most beneficial to track for specific projects, departments and business areas. This allows them to monitor the company's progress, provide updates to clients and offer suggestions for improvement to senior leaders within the company.
Managing people: As an online business manager, you may also be in charge of managing a team of people to ensure they meet their deadlines. This can involve providing support, allocating resources, conducting performance reviews and monitoring daily activities.